India will no longer require smartphone makers to preinstall the Sanchar Saathi “security” app. After blowback from Apple, Samsung and opposition leaders, the Modi government issued a statement saying it “has decided not to make the pre-installation mandatory for mobile manufacturers.” The app is still available as a voluntary download.
India’s Ministry of Communications framed the U-turn as a result of strong voluntary adoption. The nation said 14 million users (around 1 percent of the nation’s population) have downloaded the app. “The number of users has been increasing rapidly, and the mandate to install the app was meant to accelerate this process and make the app available to less aware citizens easily,” the statement read.
In a statement sent to Engadget, the Electronic Frontier Foundation (EFF) celebrated India’s reversal. “This was a terrible and dangerous idea by the Indian government that lasted 24 hours longer than it ever should have,” the organization wrote. “We thank our colleague organizations in India, such as SFLC.in and Internet Freedom Foundation, for promptly opposing it.”
The Indian government had previously given smartphone makers 90 days to preinstall the Sanchar Saathi app on all new phones. They were also required to deliver it to existing devices via software updates. India claims its app exists solely for cybersecurity purposes. It includes tools allowing users to report and lock lost or stolen devices.
But privacy advocates warned that it could be used as a government backdoor for mass surveillance. According to the BBC, the app’s privacy policy allows it to make and manage calls and send messages. It can access call and message histories, files, photos and the camera.
Reuters reports that industry experts cited Russia as the only known precedent for such a requirement. In August, Vladimir Putin’s regime ordered the messenger app MAX to be preinstalled on all mobile devices in the country. Like with India’s example, experts warned that it could be used for surveillance.
On Tuesday, Reuters reported that Apple would not comply with India’s order, citing privacy and security concerns. Samsung reportedly followed. Opposition leaders in the Indian government also joined the fray. Senior Congress leader Randeep Singh Surjewala called on the Modi government to clarify its legal authority for “mandating a non-removable app.” Despite India’s framing, it seems likely that the two companies’ stances, along with domestic political pressure, played no small role in the reversal.
Update, December 3, 2025, 2:50 PM ET: This story has been updated to add a statement from the EFF.
