Whatever it is you’re selling in your Shopify store—from handcrafted furniture to Yoga classes—you’re probably always looking for ways to make more sales.
But successfully scaling your business takes a lot of work: you have to promote your products online, follow up with loyal customers, and log sales in your other apps for safekeeping. If you’re doing this manually, it’s easy to get behind.
But there is a better way: With Shopify and Zapier, you can use automated workflows—called Zaps—powered by AI to supercharge your Shopify store. Here are the best ways to streamline your eCommerce business with the Shopify integration.
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To get started with a Zap template—what we call our pre-made workflows—just click on the button. It only takes a few minutes to set up. You can read more about setting up Zaps here.
Track sales in a spreadsheet or database
Part of keeping everything running smoothly is keeping track of sales. Send information about paid Shopify orders to a spreadsheet or database so you can analyze purchases and use that information to understand customer preferences and trends.
If you’d like a little help getting started, check out our step-by-step walkthrough to send paid Shopify orders to a Google Sheet.
While you’re keeping operations running smoothly behind the scenes, give your customers that same easy-breezy experience. With Zapier Chatbots, you can build an eCommerce bot that uses your brand voice and company knowledge to answer customers’ questions as they’re shopping. Learn more about chatbots in our feature guide or get started with a template below.
AI Chatbot for Ecommerce Template
Collect leads and answer questions with AI for your Ecommerce business.
Send team notifications
From crafting follow-up messages to asking for product feedback, you likely have a variety of team members who need to be kept in the loop on new sales or other activity. Provide your team with the information they need, when they need it by automating your Shopify app.
With these Zaps, you can automatically send notifications in your team chat or via Gmail for new sales. Or if you have a high volume of transactions (go you!), you can get a summary of your Shopify transactions at a cadence that works for you.
If, however, any transactions get marked as fraudulent in Shopify, you can also automatically route those messages to the right team in Slack for an immediate response—or add them as a note to your CRM.
Pro tip: The New Paid Order trigger lets you set specific options for Order Status, Payment Status, and Fulfillment Status, which help narrow down which orders trigger the Zap. While they’re optional, we recommend filling them in to avoid accidentally reminding your team about the same order over and over again. For example, to have the Zap trigger after the order’s been fully completed, set the Fulfillment Status option to “shipped.”
Create inventory and performance reports
Keeping track of your inventory and understanding your sales performance are crucial aspects of running a successful online store. But the more sales you generate, the harder it is to understand the numbers—including what types of products are flying off your virtual shelves.
Whether you need to create regular reports of your performance, available inventory (with a little help from AI), or get insights into specific product attributes and customer preferences stored in metafields, these Zaps can help:
Keep track of offline conversions
Having a holistic view of customer interactions is important if you want to successfully manage your advertising efforts. Connect your Shopify account to your advertisement tools so you can more easily gauge the success of your ad campaigns. Try one of these Zaps to get started:
Stay in touch with customers
Following up with your customer is one of the best ways to make sure they come back for more. Whether you use an email newsletter app like Mailchimp, or a customer relationship manager (CRM) like HubSpot or Salesforce, these Zaps can help you automatically add new customers to your email lists, so you can keep them notified of all your latest offerings.
Has a product that was previously out of stock come back into supply? Notify your other teammates, or let your customers know with customized messaging encouraging them to snap it up—automatically.
Chase down abandoned carts
The phrase “abandoned cart” sounds so much more negative than it actually is. There are actually a lot of positives! It means that someone made it to your shop, liked something enough to add it to the cart, and just… didn’t follow through.
It can happen for a lot of reasons, too. Maybe they don’t have the funds just yet, or got distracted by something outside, or just forgot that they didn’t check out! No matter the reason, following up on an abandoned cart can remind those potential customers what they’re missing, and help turn those almost-sales into money in the bank. With these Zaps, you can take care of that whole process automatically.
Pro tip: Want to space out your abandoned cart reminders? Use Delay by Zapier to wait after cart abandonment before sending the first reminder, then add another delay step before sending a final reminder with a discount code. This prevents customers from getting overwhelmed while giving them time to reconsider.
Create invoices and log transactions
It’s great news when your orders start piling up, but the paperwork involved can easily get out of hand. Make sure you’re generating invoices on the go for both your tax files—and your customers.
By connecting Shopify to your accounting tools, you can automatically generate an invoice the moment someone places an order. Similarly, if a sale goes through another app, you’ll want to make sure you’re capturing those transactions in Shopify. That way, all your orders will be up to date across the board.
Streamline your store with the Zapier Shopify integration
You’ve already done the hardest part of making a successful online business: Starting it up. Zapier is here to help make the rest as easy as possible, so you can focus on what really matters.
Run an online store, but not with Shopify? Zapier integrates with lots of other eCommerce apps to help save you time no matter where you work.
This article was originally published in October 2018. It was most recently updated in November 2025 by Steph Spector.
